For car dealerships

Your CRM knows who bought a car.It doesn't know who's about to buy again.

Aivlin joins your DMS, CRM, service and ads into one picture of the store. Aiva, its AI agent, then picks up the phone, at any hour.

See the nine plays
Signals this week
Each one needs two systems joined
Live

    Where the money leaks

    In a 40-unit-a-month store. Each one needs two systems joined, so none of them shows up in the DMS or the CRM alone.

    88%

    of paid leads never close with you. Most still buy, somewhere else

    $27K

    of service quoted and declined last week, nobody followed up

    212

    customers in equity on a model that sells in 30 days, never called

    8:47pm

    the late call hits voicemail. By Monday they've bought

    One picture of the store

    Aivlin reads what you already run. Nothing gets replaced; your DMS stays the system of record.

    • All your store data
    • Google Ads
    • Instagram
    • Facebook Ads
    Aivlin
    Unified Business Data
    Aiva
    your AI agent
    rings the customer, answers the store phone
    • Phone
    • SMS
    • Email
    • WhatsApp
    Connect with any data source
    • CDK
    • Reynolds & Reynolds
    • Dealertrack
    • DealerSocket
    • VinSolutions
    • Elead
    • Google Analytics
    • Any other
    Acquire

    New buyers, called while they're still shopping

    Google Ads and Instagram campaigns run from Aivlin, inside caps you set. Every lead gets an Aiva call within five minutes. A comment on your own inventory post gets a reply, a conversation in the DMs and, with consent, a call.

    Already running ads through an agency? Aivlin reads that campaign, says plainly what the numbers show, and edits it in place. Nothing reaches Google until a person presses Push.

    Leads · today
    Google · "used trucks near me"
    1. 4:48
      Landing page submitted
    2. 4:49
      Text sent, salesperson told
    3. 4:52
      Aiva call, 3:05
    4. 4:55
      Test drive Sat 11
    5. tonight
      Sent to Google as a sale
    Instagram · comment on the F-150 post
    1. 7:02
      "PRICE" on the post
    2. 7:02
      One private reply, with the offer
    3. 7:10
      They write back; Aiva asks before any number
    4. 7:14
      Details left, lead made
    5. 7:19
      Aiva call, test drive Thu 5
    Engage

    Aiva on the phone

    Answers the store's number 24/7 and acts on the record: books the test drive, the service slot, the appraisal. Eight plays that fire on the signals a CRM can't see. Every customer lands on one list, in words your BDC already uses.

    Needs you · With Aiva now · Scheduled · Ended. Your manager sees who to pick up, who Aiva is talking to and what came of every call, not a transcript dump.

    Declined service · Aiva follows up
    Needs you 3Live now 2Call-backs 7Today 36
    • R
      Robert T.
      Asked for a person · nobody yet
      Needs you
    • L
      Linda P.
      phone · 2:04
      With Aiva now
    • D
      Dan K.
      Wants a call back · Thu 4:00
      Scheduled
    • M
      Maria S.
      Brakes booked, Tue 8am
      Ended
    • C
      Chris W.
      Asked not to be contacted
      Ended
    Insights

    The whole store on one screen

    Dashboards on your own data and a page per customer that your team sees when someone calls, and Aiva reads before she dials: the pulse, the open threads, the next thing to do. Ask anything in plain English; get a report when you want one.

    Every number drills down to the customers behind it. The answer ends with an offer to act, not a chart.

    Sales and grossService drive and declined workF&I attach and walk-awaysInventory and aged unitsLeads and speed-to-leadAiva operationsAcquisition: Google Ads
    Service drive
    $27K
    Declined work, 90 days
    41 repair orders
    212
    In equity, due to trade
    about 3 units a month
    91%
    Leads called in 5 min
    this month
    Leads by hour, last 7 days
    Linda Park
    3× 2019 Pilot · customer 8 years
    No follow-up 25 days
    • Airbag recall open on all three
    • Declined brakes, $740
    • Replacement window open
    Next: Call back about the recall
    Workflows

    Deals without the paper chase

    Credit application, ID check, F&I eligibility, service authorization: steps that run themselves, with a named person on the edge cases and a portal the customer completes from their phone.

    A flag on the credit pull stops the deal before a contract is written, and the exception opens for a named manager, with the trail to show why.

    Credit application
    started by Aiva on the call
    1. Identity check
    2. Credit pullthin file
    3. Manager reviewSam, sales manager
    4. F&I eligibility and contract
    Acquire

    Google Ads, Facebook Ads and Instagram, run from inside Aivlin

    Paid search for new buyers, written from your own data, launched by you, and every lead called within minutes. Your own Instagram posts answered the same way, at no ad spend. Your accounts stay yours.

    • Google Ads

      Search campaigns for new buyers, written from your data, launched and pushed by you, or an agency's read and edited in place.

    • Instagram

      A comment on your own post gets one private reply, a conversation in the DMs and, with consent, a call. No ad spend.

    • Facebook Ads

      Campaigns on Facebook run from Aivlin, every lead on the same path: matched, called within minutes, sent back as a customer.

    • WhatsApp

      Aiva answers and follows up on WhatsApp, with consent, the same way she does on SMS.

    Campaigns written from your data

    Aiva reads what you sell, where your customers come from and what people around you search for, then proposes the campaign: the ad groups, the words, the landing page and a daily budget inside the ceiling you set. Nothing is created until you say yes, and you launch it.

    Every lead called within five minutes

    The ad lands on a page that asks for the least a store needs. The lead gets a text at once and an Aiva call while they're still looking, and the test drive or appraisal is booked straight into your CRM.

    Google learns from sales, not forms

    Each night the people who bought are matched to the click that brought them and sent back to Google, so it hunts for buyers and stops showing ads to people who already bought from you.

    Your account, your rules

    Already running ads, or an agency is? Aivlin reads the campaign, says plainly what the numbers show, and edits it in place. Every change is listed before it goes, nothing reaches Google until a person presses Push, and a budget never goes above your ceiling.

    • You set the budget ceiling
    • You launch and you push
    • Nothing changed in Google behind your back
    • Instagram posts included, at no ad spend

    Nine plays Aiva runs, when the data says so

    All inside calling hours, from the store's own number, and your manager edits every word. The numbers assume a 40-unit-a-month store on conservative conversion rates.

    Sales
    Leads
    Service
    Finance
    Leads

    Lead reroute

    A paid lead whose phone or email matches a customer you already had. Roughly 40% of a mature store's paid leads are people it already sold to; the CRM creates them as strangers and you pay the lead fee again. Aiva calls them as a customer and the salesperson who knew them gets the lead.

    How Aiva opens

    "Welcome back. You bought your Camry from us in 2019 and Sam still runs the floor. What are you looking at this time?"

    This one cuts your paid-lead bill in month one. It's the play that pays for the rest.

    Every channel

    Every channel your customers are on.

    One Aiva, one list of people, whatever the channel. A conversation ends and Aivlin decides what came of it, never the agent marking its own homework.

    • Phone

      Answers the store's number 24/7 and makes the outbound calls, inside calling hours, from the store's own number.

    • SMS

      Texts first, replies to what comes back, stops on STOP.

    • Instagram

      Answers the people who comment or message, says it is automated, asks before any number.

    • Email

      One-way from the store's own address, with an unsubscribe link in every message.

    • WhatsApp

      Answers and follows up on WhatsApp, with consent, stops on request.

    In control

    Nothing is dialed that you haven't read

    Aiva makes the calls. Your manager owns every word, every audience and every hand-over, in plain English, never in code.

    Ask Aivlin
    Who's in equity on a car we'd want back on the lot?

    212 customers, 60% paid down or better, on models that sold in under 30 days last quarter. 71 of them were in your service drive in the last 90 days.

    Proposed campaign
    Equity mining
    Channel
    Phone, weekday afternoons
    Audience
    212 today
    Goal
    A test drive or an appraisal booked

    Shall I create this as a draft?

    Yes
    Draft created · waiting for you in Engage

    One evening on the phones

    Same voice on every call. Same memory of every customer. Nobody in the BDC after seven.

    1. 7:40pm

      "What's my car worth?"

      Reads the record, quotes the range, books the appraisal for Saturday.

    2. 9:13pm

      "Can you fit me in this week?"

      Pulls his last visit, confirms the part is in stock, Tuesday at 8, confirmation texted.

    3. 12:47am

      "Is the 2022 Tahoe still available?"

      Form on your site at midnight. Answered in under a minute, qualifying questions asked, test drive on the board Wednesday morning.

    4. 6:00am

      "Are you open Sundays?"

      Answers on the inventory, books the test drive for 11, tells the salesperson before they're in.

    Counted honestly

    Booked means booked

    A result counts when Aiva actually did it in your CRM or scheduler: the test drive on the calendar, the service appointment, the appraisal. Someone who said "I'll swing by Saturday" is shown beside it as agreed, never counted as a result.

    Equity mining · last 30 days
    287
    Reached
    23
    Booked
    proven
    14
    Agreed
    said yes
    9
    Handed to a person
    61
    Not interested
    4
    Asked not to be contacted

    Every outcome writes back

    Who was reached, what they said, what Aiva did. Into your CRM's record of the customer, not a separate inbox.

    Ads learn from sales, not forms

    Each night the people who bought are matched to the click that brought them and sent back to Google, so it hunts for buyers.

    One number you can argue with

    Reached, booked, agreed, handed to a person, not interested, asked not to be contacted. Per play, per month, with the customers behind each.

    • Read-only

      Your DMS and CRM stay the system of record.

    • Your data stays yours

      A workspace dedicated to your store. Export it anytime.

    • Calling hours

      Inside the hours the law allows, from the store's own number.

    • Do Not Call

      Numbers checked against the registry. Opt-outs suppressed everywhere.

    • Consent per channel

      Calls, texts and email each need their own yes.

    • She says she's Aiva

      On every call, and again if asked.

    Four weeks to the first real call

    1. Week 1

      Connect

      DMS, CRM, service and ads. Read-only.

    2. Week 2

      Dashboards

      On your own data. You'll see the leaks in week one.

    3. Week 3

      Plays in preview

      You read every call before it's made, and edit every word.

    4. Week 4

      First real calls

      To a group you pick. Every outcome writes back.

    Common questions

    What dealers ask first.